1. Introduction
Welcome to TutorConnect. We value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and safeguard your personal information when you use our mobile application and web services.
2. Information We Collect
We collect information to provide better services to home tutors, parents, and students:
- Account Data: Full Name, Mobile Number, State, City, and Password during registration.
- Tutor Profiles: Academic qualifications, subjects taught, teaching experience, preferred teaching mode (Home Tuition/Online), and monthly fees.
- Tuition Requirements: Class/grade level, subject required, student location, preferred timing, monthly budget, and parent contact details.
- Device & Location Data: Coarse and fine geographic location (City/State) to discover nearby tuition leads and home tutors.
📍 Prominent Disclosure: Location Data Usage
TutorConnect collects location data (city and area neighborhood) to display local student requirements and match nearby home tutors. Location data is used strictly for core app functionality and is never sold or shared with third-party advertisers.
3. How We Use Your Information
Your information is processed for the following legitimate purposes:
- Connecting parents seeking home tutors with qualified teachers in their city.
- Verifying tutor subscription activations using 4-digit activation codes.
- Sending notification alerts when new tuition requirements match your location.
- Improving application performance, security, and user experience.
4. Data Retention Policy (90-Day Purge Rule)
We do not store your personal data longer than necessary. In accordance with our data retention policy:
- Unactivated user accounts older than 90 days are automatically deleted.
- Expired student requirements and lead postings older than 90 days are permanently purged from our database.
- Expired subscription logs and notification records older than 90 days are removed automatically.
5. User Data Rights & Account Deletion
You have full control over your personal data under applicable data protection laws. You can request complete account and data deletion at any time through:
- In-App Deletion: Open Profile Screen → Scroll down → Tap Delete Account.
- Web Portal Deletion: Visit our public deletion page at https://chitranshconsultancy.com/api/delete_account.php.
Upon account deletion, your user profile, active subscriptions, posted requirements, and unlocked lead records are permanently wiped from our MySQL database.
6. Data Security
We implement strict administrative, technical, and physical security measures (including HTTPS SSL encryption) to protect your personal data against unauthorized access, loss, or misuse.
7. Children's Privacy
Our platform is intended for parents, guardians, and adult tutors. We do not knowingly collect personal information directly from children under the age of 13 without parental consent.
8. Contact Us
If you have any questions or concerns regarding this Privacy Policy or your personal data, please contact us at:
TutorConnect
Website: https://chitranshconsultancy.com
Account Deletion: Delete Account Portal