🛡️ Application & Developer Details (Google Play Listing)
Application Name
ExamConnect (ExamConnect - Test Hub)
Developer / Company
Chitransh Consultancy
Application ID (Package Name)
com.TutorConnect
Official Store Listing
Google Play Store (Android)
No In-App Login Required: In accordance with Google Play's User Data & Account Deletion Policy, users can request the permanent deletion of their account and all associated personal data directly through this web page without needing to open, install, or log in to the ExamConnect Android application.
How to Request Account & Data Deletion
1
Provide Identifier: Enter your 10-digit registered mobile number or registered email address in the form below.
2
Authorize Deletion: Confirm your authorization by checking the confirmation box and clicking the Delete button.
3
Immediate Server Execution: Our database wipes your user profile, test attempts, score history, and unlocked passes immediately or within 24–48 hours.
Data Deleted Upon Account Removal
- User Identity & Profile: Full name, registered mobile number, email address, password/OAuth credentials, class, target exam, city, and state.
- Academic & Test History: Mock test attempts, practice quiz answers, scorecard analytics, performance charts, and All India Rank (AIR) metrics.
- Unlocked Exam Passes: Category subscriptions, test series passes, and unlocked test materials associated with your account.
- Application Preferences: Device push notification tokens, bookmarks, and user activity history.
Data Retention Schedule & Legal Exceptions
- Immediate / 24–48 Hour Wipe: User profile records, login credentials, and student attempt histories are erased immediately upon request or within a maximum of 48 hours.
- Financial Transaction Records (Legal Requirement): Payment order IDs and transaction references generated through payment processors (e.g., Razorpay) are retained strictly as required by applicable tax, financial accounting, and anti-fraud statutory laws. These records do not retain user profile credentials.
- Server Cache Purge: All temporary server logs and session caches are automatically purged within 90 days.
⚠️ Warning: Permanent Action
Account deletion is permanent and cannot be reversed. Once your account is erased, your test progress, scorecards, and unlocked test series passes cannot be restored or transferred.
Prefer Email or Need Manual Assistance?
You can also request account and data deletion by emailing our Data Protection team directly. Please mention your registered mobile number.
Email Data Deletion Request